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YOUR PET SHOP IS DIFFERENT FROM OTHER SHOPS BECAUSE.....?

DF (Doggy Friend) specialises in catering to the nutritional needs of our furkids. Understanding that our cliente are urban professionals that have demanding careers, DF offers a comprehensive range of essential pet care products with a flexible 24/7 islandwide delivery service. Inspired by a vision to reach out and not get tied down to a particular portion of a HDB heartland, DF chose an unorthodox path operating an online catalogue as opposed to a conventional shopfront to showcase their products. DF understands that the key to success for businesses whether big or small are all about relationships. Therefore, DF devotes all its resources to understanding customers' needs with a touch of personalised service. Calling in to place an order is like talking to an old friend. And sharing a heartwarming conversation with someone that cares over the other end of the line is what sets DF apart from the rest of the competition.

WHAT DO YOU LOOK OUT FOR WHEN CARRYING A PARTICULAR BRAND OF PET FOOD?

DF cares about the nutritional needs of your furkids. Therefore, what actually goes into the food is tops on DF's agenda. In terms of branding, DF prefers brands that are active in R&D and dare to invest in the latest technology to come up with innovative products for the pet industry.

WHAT ADVICE WOULD YOU GIVE YOUR CUSTOMERS ON THE KIND OF FOOD THEY SHOULD FEED THEIR PETS?

These days, pet ownership is no longer exclusive and DF recognises that owners have different budgets. Depending on whether the pet is sensitive to certain kinds of proteins, DF will recommend you the kind of food that gives the best value. Typically, DF recommends Addiction Foods due to its high acceptance rate and favourable reviews.

LOCATION:

www.doggyfriend.com

OPENING AND CLOSING HOURS:

Telephone and online ordering is available 24/7. Delivery is available daily from 3pm-12am. Even though DF is an online store, it is well stocked at all times. DF devotes 56 square metres of storage area to house their inventory. Delivery within the same day is the most common leadtime. The shortest leadtime on record has been within the same hour from the time of ordering.